SecretService - A solution to customer retention, and gaining conquest customers

Market disruptors are taking your customers away by claiming they're 60% cheaper than you

40% of 3 & 4 year old car customers are online price matching¹.

Disruptors have already taken 17% of aftermarket customers away ².

Consumers presume that franchise garages won't service 3+ year old cars

Consumers also believe that franchise garages are too expensive

Real-time reporting to show proof of return on investment.
Providing you with in-depth information about your bookings. For instance, work types, manufacture types, volume and value of bookings.
We can show you everything from individual branches and overall group reporting for all branches.
As well as confirmed bookings, the SecretService™ Intelligence converts customers as they are about to migrate.

Fully managed, real time reporting, providing proof of return on investment and even provides a solution to gaining positive CSI.

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or call us on 0330 400 4431 (lines open 9:00 - 17:00)

Fully managed, real time reporting, providing proof of return on investment.

¹ SMMT ² McKinsey 3/17