Consumers have misconceptions that franchises aren't interested in servicing older van or they don't do MOTs or franchises don't service other makes and models. SecretService™ hides your brand to prevent an on-going association with lower pricing and proves to customers that you want to service their old van.
“Everyone is pleased with how Book My Garage is going, we are getting a good amount of bookings through.”
- Matt Magee, Marketing Executive at Baylis Group.
“We were able to see which of our customers we were about to lose so that we could retain them. We also gained new customers who openly admitted they would not have considered us at all. SecretService™ is now an important part of our retention and conquest strategy.”
- Chris Allen, Service Manager, Alan Day Volkswagen
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Fully managed, real time reporting, providing proof of return on investment.
1 SMMT 2 McKinsey 03/17 3 Book My Garage 2018