Explaining to customers over the phone the complexities of their vehicle repairs is not an easy task! Providing them with a video of the exact problem allows them to view in their own time and understand the issue so that they can make an informed decision on the work that needs to be completed.
Seeing is believing. Customers can see the repairs needed with their own eyes, making it easier to make a decision. You’ll quickly see the benefits from enhanced engagement and transparency with your customers.
Quickly send your video using the app to give your customers the ability to make a decision quickly with just one click and at their own convenience.
Handy, Low cost app
VMA is used on your phone so there is no need to purchase expensive audio/visual equipment. At only £99 per month it’s a simple tool that speeds up efficiency. Add up to 5 users for seamless integration.
Customised landing page
Your customers will be taken to your own professionally branded landing page with your garage's colours and logo. This will further instil trust.
You can see exactly when the customer has viewed the video and whether they have authorised the work.
View your success rate
The dashboard displays the overall conversion rates, and revenue accepted so you can see how successful your video authorisation app is.
GREEN, RED AND AMBER WORK
Work which hasn’t been authorised because it is not necessary immediately can be reminded at a later date to remind the customer to go ahead.
Video authorisation is not just limited to the aftersales market, why not find out how this application can help increase your car sales.
Our app has been designed for a seamless, cost-effective customer experience that puts you ahead of the competition. You can sign up for a demo in your own branding and we can show you exactly what to expect from this video authorisation app.
or call us on 0330 124 5661 (lines open 9:00 - 17:00)