SecretService™ Intelligence

Intelligence is like casting a protective net around your customers. Supplying the VRMs of vehicles you have sold or serviced will mean you can be alerted when they are looking for services elsewhere.

How will SecretService™ Intelligence benefit your franchise?

Intelligence for success

Hit retention targets

Retaining your customers is not easy when you may see them less than once a year. Intelligence has been created to ensure you are alerted when your customers start to research servicing. MOTs or repair work at other garages.

Improve CSI

Showing that you are ‘on-the-ball’ and care about your customers and their vehicles is a great way to improve your CSI score, especially when you can encourage them back to your franchise with an offer tailored just for them.

Generate revenue

Rather than being unaware of when your customers are likely to migrate, Intelligence can highlight when to re-engage them and ensure the revenue generated from work they require is kept within your franchise.

How does SecretService™ Intelligence work?

Giving franchises the power to maximise retention

Secret Service Intelligence Flowchart

Intelligence has been adjudged GDPR Compliant by the ICO as no personal or sensitive data is ever exchanged.

“Getting the Intelligence to know which of our customers is about to leave us, so we can stop them before they do, IS SO POWERFUL…. We can’t get that anywhere else”

Learn more now - Request a Consultation

or call us on 0330 124 5661 (lines open 9:00 - 17:00)

Fully managed, real time reporting, providing proof of return on investment.

Reporting Dashbaord