SecretService™ is now gaining manufacturer endorsement for funding bookings.

SecretService™ delivers conquest customers with an average invoiced value of:

  • £407 for Volkswagen
  • £387 for Mercedes; and over
  • £200 for volume brands

SecretService Logodelivers conquest customers & improves retention.

Trusted by major franchises and endorsed by manufacturers

Vertu Logo
Alan Day Logo
Bassets Logo
Baylis Logo
Whitedove Logo
Palmers Logo
Drive Logo
Johnsons Logo
Hendy Logo
Yeomans Logo
Snows Logo

How will SecretService™ benefit your franchise?

Win back lost customers and gain conquest customers

Increase profits

Service labour drives 76% of franchise profits1. SecretService™ provides fuller ramps and conquest customers. SecretService™ Intelligence also converts customers as they are about to migrate.

Total Brand Protection

Customers will only find out they have booked with your garage after the booking is confirmed - just like Secret Hotels. Thus, enabling you to fight back the online disruptors.

Real-time reporting

Showing proof of return on investment. Providing you with in-depth information about your bookings. Insights into individual branches and overall group reporting.

Request a Colsultation

Why do you need SecretService™?

Market disruptors are taking your customers away
by claiming they're 60% cheaper than you

Consumers have this perception that franchise garages won't service 3+ year old vehicles and are too expensive. SecretService™ hides your brand to prevent an on-going association with lower pricing and proves to customers that you want to service their 3+ year old car.


of motorists with 3 & 4 year old vehicles are online price matching1.


of motorists were using fastfits/independents, before returning to the dealership via SecretService™3.


of motorists would've gone to a non-franchise garage if SecretService™ wasn't used3.


of motorists who used SecretService™ had a happy or very happy experience3.

How does SecretService™ work?

Sit back and watch the bookings roll in


Demand is generated for high quality, cost effective service and MOT requirements, that will result in a franchise dealer service stamp.


Your garage name is revealed upon confirmation of the booking, all you need to do is confirm the details with the customer.


You undertake the work plus any additional repairs needed. Gain a conquest, or retain an existing customer.

Learn more now - Request a Consultation

or call us on 0330 124 5661 (lines open 9:00 - 17:00)

Fully managed, real time reporting, providing proof of return on investment.

1 SMMT 2McKinsey 03/17 3BookMyGarage 2018