Everyone is pleased with how BookMyGarage is going, we are getting a good amount of bookings through.
- Matt Magee, Marketing Executive at Baylis Group.
We were able to see which of our customers we were about to lose so that we could retain them. We also gained new customers who openly admitted they would not have considered us at all. SecretService™ is now an important part of our retention and conquest strategy.
- Chris Allen, Service Manager, Alan Day Volkswagen
Why do you need SecretService™?
Consumers have this perception that franchise garages won't service 3+ year old vehicles and are too expensive. SecretService™ hides your brand to prevent an on-going association with lower pricing and proves to customers that you want to service their 3+ year old car.
of motorists with 3 & 4 year old vehicles are online price matching1.
of motorists were using fastfits/independents, before returning to the dealership via SecretService™3.
of motorists would've gone to a non-franchise garage if SecretService™ wasn't used3.
of motorists who used SecretService™ had a happy or very happy experience3.
or call us on 0330 124 5661 (lines open 9:00 - 17:00)
Fully managed, real time reporting, providing proof of return on investment.
1 SMMT 2McKinsey 03/17 3BookMyGarage 2018