SecretService™ is now gaining manufacturer endorsement for funding bookings.

SecretService™ delivers conquest customers with an average invoiced value of:

  • £407 for Volkswagen;
  • £387 for Mercedes; and over
  • £200 for volume brands

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SecretService™ logo delivers conquest customers & improves retention.

Trusted by major franchises and endorsed by manufacturers

Alan day logo
Frosts Cars logo
Bassetts logo
Baylis logo
Marshalls logo
White Dove logo
Palmers logo
Snows Group logo
Harwoods logo
Drive Vauxhall logo
How will SecretService™ benefit your franchise?

Win back lost customers and gain conquest customers

Why do you need SecretService™?

Market disruptors are taking your customers away
by claiming they're 60% cheaper than you

Consumers have this perception that franchise garages won't service 3+ year old vehicles and are too expensive. SecretService™ hides your brand to prevent an on-going association with lower pricing and proves to customers that you want to service their 3+ year old car.


of motorists with 3 & 4 year old vehicles are online price matching1.


of motorists were using fastfits/independents, before returning to the dealership via SecretService™3.


of motorists would've gone to a non-franchise garage if SecretService™ wasn't used3.


of motorists who used SecretService™ had a happy or very happy experience3.

How does SecretService™ work?

Sit back and watch the bookings roll in


Demand is generated for high quality, cost effective service and MOT requirements, that will result in a franchise dealer service stamp.


Your garage name is revealed upon confirmation of the booking, all you need to do is confirm the details with the customer.


You undertake the work plus any additional repairs needed. Gain a conquest, or retain an existing customer.

Learn more now - Request a Consultation

Fully managed, real time reporting, providing proof of return on investment.

Booking types graph

1 SMMT 2 McKinsey 03/17 3 BookMyGarage 2018